I have forgotten my password. What should I do?

Don't worry. Just go to "My Account" at the top of the screen and you'll see a box at the bottom of the login screen called "forgotten your password". Enter the email address associated with your account, click on submit and we'll email you instructions on how to reset it.

{writeArticleCategories}

{writeTagHeader} {writeArticleTags}

{writeRelatedArticlesHeader}{writeRelatedArticles}

You cannot comment on this entry

Most popular FAQs

  1. How do I return an item? (252108 views)
  2. Do you deliver to my country? (246028 views)
  3. What delivery options do you offer? (179124 views)
  4. How can I pay for my order? (178252 views)
  5. Are there any restrictions on international deliveries? (157555 views)
  6. Discount code exclusions (143097 views)
  7. How do I ensure I receive updates regarding my ... (135663 views)
  8. How will I know when my order has been ... (129450 views)
  9. Will I be charged customs and import charges? (127687 views)
  10. What is your returns policy? (97615 views)

Latest FAQs

  1. Discount code exclusions (2017-11-17 15:02)
  2. Who will deliver my order? (2016-11-17 11:53)
  3. Why can I see a PayPal payment transaction pending ... (2016-11-16 12:08)
  4. Can I have my item delivered to an alternative ... (2016-11-16 12:07)
  5. I have opted to pay using PayPal but I ... (2016-11-16 12:00)