How long will it take for my order to be delivered?

Please see our International Delivery page for estimated delivery times as these vary widely by destination.

In the event of postage delays, we allow the following timescales to elapse before we can investigate further:
Europe- 21 days
Rest of World- 30 days (Turkey is currently classed within our 30 day timescale)

If your order has failed to arrive after this time, please contact our Customer Service Team who will investigate further and arrange for a replacement to be sent.
{writeArticleCategories}

{writeTagHeader} {writeArticleTags}

{writeRelatedArticlesHeader}{writeRelatedArticles}

You cannot comment on this entry

Most popular FAQs

  1. How do I return an item? (258047 views)
  2. Do you deliver to my country? (250150 views)
  3. What delivery options do you offer? (182274 views)
  4. How can I pay for my order? (181278 views)
  5. Are there any restrictions on international deliveries? (159237 views)
  6. Discount code exclusions (147738 views)
  7. How do I ensure I receive updates regarding my ... (137713 views)
  8. How will I know when my order has been ... (131512 views)
  9. Will I be charged customs and import charges? (130605 views)
  10. What is your returns policy? (99423 views)

Latest FAQs

  1. Discount code exclusions (2017-11-17 15:02)
  2. Who will deliver my order? (2016-11-17 11:53)
  3. Why can I see a PayPal payment transaction pending ... (2016-11-16 12:08)
  4. Can I have my item delivered to an alternative ... (2016-11-16 12:07)
  5. I have opted to pay using PayPal but I ... (2016-11-16 12:00)