We are currently experiencing an issue with our message centre which is preventing the use of accented characters within messages.
Customers will also be unable to send messages under the returns and refunds category.
We are working to resolve this as soon as possible and would like to apologise for any inconvenience caused.
Simply type a question into the box provided, and the FAQ system will return a brief answer, or a link to more information.
If you can't find what your are looking for please get in touch with our Customer Service Team and we will be happy to help.